Frequently Asked Questions

Find answers to common questions about our services

Getting Started

How do I get started with DMV Digital?

Simply fill out our contact form or call us to schedule a free consultation. We'll discuss your business goals, analyze your current digital presence, and propose a customized strategy.

Do you offer a free consultation?

Absolutely! We provide a completely free, no-obligation consultation where we analyze your business and discuss how we can help.

What is the minimum contract length?

There is no minimum contract! We believe in earning your business every month. You can cancel anytime with 30 days notice.

Services & Pricing

What services do you offer?

We offer SEO Optimization, Social Media Marketing, Content Creation, and PPC Advertising. Many clients combine multiple services for better results.

Can I switch services or plans?

Yes! You can update your plan, add or remove services, or change your strategy at any time to fit your evolving business needs.

Do you offer customized pricing?

Absolutely! Our Starter and Professional plans are our standard offerings, but we can create custom packages based on your specific needs.

What payment methods do you accept?

We accept all major credit cards, bank transfers, and ACH payments. We can also set up automatic monthly billing for your convenience.

Results & Timeline

How long before I see results?

PPC campaigns can drive results within days. SEO typically shows improvement within 3-6 months. Social media engagement can grow within weeks. We'll set realistic expectations during your consultation.

What kind of results can I expect?

Our average clients see a 145% increase in revenue within the first year. Results vary based on industry, competition, and your starting point. We focus on measurable, sustainable growth.

Do you guarantee results?

While no one can guarantee search engine rankings, we guarantee we'll improve your digital presence through proven strategies. If you're not happy after 30 days, we offer a money-back guarantee.

How do you measure success?

We track KPIs relevant to your business: organic traffic, leads, conversions, social engagement, ROI on ads, and more. You'll receive detailed monthly reports.

Team & Support

Who will be working on my account?

Professional and Enterprise clients get a dedicated account manager plus a team of specialists (strategist, creator, analyst). You'll have a single point of contact.

What if I don't like my account manager?

We want you to be happy! If the fit isn't right, we can assign a different team member to better match your needs and personality.

How often will I have check-ins?

Starter clients get monthly reviews. Professional clients get bi-weekly check-ins. Enterprise clients get weekly strategy sessions.

Can you help with both B2B and B2C?

Yes! We work with both B2B and B2C companies across virtually all industries. We customize our approach based on your business model.

Technical & Integration

Do I need to change my hosting or website?

No! Our services work with your existing website and hosting. Some strategies (like SEO) include optimization recommendations, but we'll never force major changes.

What data or access do you need?

Typically, we need access to your Google Analytics, Google Search Console, social media accounts, and ad accounts. We use industry-standard management tools.

Is my data safe with you?

Yes. We follow industry best practices for data security. All accounts use OAuth or token-based authentication, never passwords. Your data is fully encrypted.

Can you integrate with my CRM or other tools?

Yes! We can integrate with most popular tools: HubSpot, Salesforce, Zapier, and more. Let us know what you use.

Policies & Changes

What's your refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied with our results, we'll refund your money, no questions asked.

What happens if I need to pause my account?

You can pause your account for up to 3 months without penalty. Just let us know in advance.

How are price increases handled?

Our pricing is locked in for the duration of your contract. Any price changes are communicated 30 days in advance and are optional to accept.

Do you work with competitors?

We typically take on one client per industry category to avoid conflicts of interest and give you our best effort.

Still Have Questions?

Our team is ready to help. Get in touch with us today.

Contact Us